Amazon has recently developed a new kindle keeping in mind the interest of children. This kindle is developed mainly for children. Amazon keeps on updating the gadgets with time. The kindle is the Electronic device that is basically meant for bookworms. The kindle E-reader is useful for reading books from the online book store. The kindle users can easily read the books where ever they want. They are no longer required to keep physical books with them. The tablet sized kindle will solve the purpose of reading. Kindle customer service allows you to sort the books according to your taste.

Kindle is somewhat similar to tablet but the main difference is the working specialization. The Kindle e-reader is an E-book where as you can perform multi functions in general tablet. The kindle comes with different models and features. You can get as many features as you want for your comfort-ability by paying extra amount for it. Kindle support lot of apps too. This is a kind of amusement for the users. They just need to download the music app from the store and enjoy listening music on it. In the same way they can watch movies or videos too through different platforms.

Kindle need to connect to the computer for transferring the files, documents and update files into it. The connection between the computer and the kindle is done manually. It very easy. You can take kindle help from the website too regarding the file transfer. Some users are having problem in connecting to the PC. They have tried many solution but nothing has been gained by them. If you are one of the problem sufferer then no need to worry. We will provide you the concrete solution to your problem in this blog post. The below mentioned steps are already certified by amazon kindle support website also. So you can move further confidently with your kindle with the below steps.

The kindle either stopped responding or stopped working when connected with computer.

Workaround:  The alternate to this problem is either download the drop box for cloud storage or send the urgent files to the PC via Email service. But there is restriction in using these alternate methods that is you cannot send large files over it.

The permanent solution this problem is written it as under:

1. The very first solution is turn off both the kindle and computer. Keep it off for 30 seconds then restart it from the power button.
2. Ensure that the kindle battery is fully charged and it is in working state.
3. If the problem still exists then try to connect it with different USB cable. The problem may be due to faulty USB cable or loose connection.
4. Yes, if you are having more than one port on your computer then you can try using another port. The port sometimes create problem.
5. If your operating system is windows XP, vista or higher model then you must have transfer protocol installed in your system. The media transfer kit is available on the internet, you can download it from the internet. The transfer protocol is set of rules required for transfer.

These steps are basic for all the kindle models, you don’t need to take dedicated support from kindle fire support website. The general support website for kindle is www kindle com support.

If you are the maiden user of kindle device then you need to have kindle account that is created through amazon website. The kindle account is necessary for accessing the online contents from the e-library or book store. Kindle has its own book store on the internet you ought to purchase books from there only, no other option is available for you. Online content transfer is available through the kindle com support.